| Customer | the person buying the product from Media Deliveries, having a unique file in the customer database |
| Customer Bills | the generated alphabetical forms of all the customers in the database displaying individual outstanding balances, current month's charges, address, etc. |
| Delivery List | displays all customers unique to a specified geographical route including their addresses and publication selections |
| Level 1 User | the highest user access level, includes upper management, sales & marksting staff and accounts payable section users |
| Level 2 User | the lowest user access level, includes customer service department, shipping / receiving department and accounts receivable sections users |
| Order Report | the generated list of total publications to be purchased by Media Deliveries for a particular time period that is sorted by selected vendor |
| Publications | the sales objects purchased by customers |
| Sales Report | the generated list showing sales representing selected search criteria, ie. publication object, sales time frame, etc. |